Refund policy
Last updated: November 13, 2026
In short: if a book is not right for you, email us within 60 days of your order and we will give you your money back in full.
Our 60-day money-back guarantee
If an ebook is not right for you, for any reason, ask for a refund within 60 days of the day you ordered. We refund everything you paid, including any tax charged at checkout.
How to ask for a refund
- Email support@oldhands.co, if you can from the address you used to order.
- Include your order number or receipt if you have it.
- Say you would like a refund. You do not need to give a reason.
We reply to confirm and send the refund within 14 days. It goes back to the way you paid, through Whop. Your bank may take a few more days to show it.
Your legal rights
This policy is in addition to your rights under the law where you live. It does not take any of them away. Because your ebook is delivered straight away when you pay, the statutory right to cancel a digital purchase may not apply once you have started the download; our 60-day guarantee applies either way.